Trailmark / practical notes

Frequently Asked Questions

Clear answers for the road, the room, and the weather.
01

Arrival and departure

Rooms are ready from 4 PM. Check-out is at 11 AM. If the road puts you here early, leave bags with the desk and take the creek path while we finish your room.

02

Breakfast

A simple lodge breakfast is included for overnight guests from 7:30 to 10:30 AM. Coffee starts earlier. We always have vegetarian and gluten-aware choices; tell us about allergies before arrival.

03

Children

Young travelers are welcome. Twin Pines Double and both houses are the easiest options for families. Cribs are available in limited numbers by advance request.

04

Dogs

A small number of ground-floor rooms welcome dogs for a nightly housekeeping fee. Dogs must remain leashed outdoors and cannot join the breakfast room.

05

Accessibility

The main lodge entrance, restaurant, and several guest rooms are step-free. Contact the desk through the booking request form so we can match the room to your needs.

06

Changes and cancellations

Flexible reservations may be changed without charge up to seven days before arrival. Seasonal packages and whole-house bookings carry their own terms, shown before confirmation.

07

Parking and charging

Parking is free beside the lodge. Two shared electric-vehicle chargers are available first come, first served; move your vehicle after charging so another guest can plug in.

08

Weather

Mountain weather changes quickly. The lodge stays open year-round, but winter travelers should arrive with suitable tires and check regional road notices before setting out.